In case of any grievance, investors are requested to escalate the matter in the order given below. If the complaint is not resolved within the stipulated time or you are not satisfied with the resolution, please proceed to the next level of escalation.
| Level of Escalation | Designation | Contact Person | Email ID | Contact No. |
|---|---|---|---|---|
| First Escalation | Investor Relations Officer | Mr. Dilip Darbar | jayvijay@ambujagroup.com | +91 99099 56965 |
| Second Escalation | Head of Investor Relations | Mr. Alok Arya | info@jcsl.co.in | 079-61556677 |
| Third Escalation | Compliance Officer | Mr. Dilip Darbar | jayvijay@ambujagroup.com | +91 99099 56965 |
| Fourth Escalation | CEO / Director | Mr. M P Sharma | info@jcsl.co.in | 079-61556677 |
Address (all levels): “Ambuja Tower”, Opp. Sindhu Bhavan, Sindhu
Bhavan Road, Bodakdev, PO. Thaltej, Ahmedabad – 380059.
Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM.
Further Escalation: If you are not satisfied with the resolution provided, you
may lodge your complaint on the SEBI SCORES portal
(https://scores.sebi.gov.in,
Toll-Free: 1800 22 7575 / 1800 266 7575) or file a complaint on the SMART ODR platform
(https://smartodr.in/login)
for resolution through online conciliation and arbitration.